To keep our users’ accounts more secure, we’ve introduced a new feature. Whenever a user logs into a Rackhost account from a new device, we’ll immediately send a notification to the email address registered to the account.
This notification will tell you the login time, the account accessed, the IP address, and the browser used. If any of these details seem unfamiliar, or if you didn’t initiate the login, we recommend changing your password right away to protect your account.
There are two ways to do this:
- Log into your account and change your password in the Profile Settings menu
- On the login screen, select Forgot your password? Enter your email address and follow the instructions in the email to set a new password
While you don’t need to change your password after every notification, it’s wise to do so if the login details don’t match your activity. This simple step can help to keep your account safe from unauthorised access.