Email basics

Find useful tips and guides on our business email service, email hosting, and email accounts associated with your web hosting site in the articles here. We’ll help you understand and use the Rackhost.uk system, including how it works, how to add and set up email addresses and accounts, and how to perform various administrative tasks. We explain the configuration options and guide you through proper implementation.

  • Set Up Your Email Account in in OSX Mail: First, on the OSX Mail homepage, select Mail next to the Apple icon, then click Add Account. In the pop-up window, select Other Mail Account… and click Next. Enter the sender’s name in the Name field, the email address you created with Rackhost in the Email...
  • Set Up Your Email Account in Outlook 2019: First, go to the File menu on the Outlook 2019 homepage and select Add Account. In the pop-up window, enter the email address you created with Rackhost in the Email Address field. Click on Advanced Settings and select Manually Set Up My Account. Then, click...
  • Sometimes your business email fills up faster than expected, even if you initially thought you had enough storage. If this happens, you have two options: try deleting messages from your storage space or upgrade to a larger plan. How Can I Upgrade to a Larger Plan? By logging into your Rackhost accou...
  • You may want to transfer your email to another email server, for example, if you change your service provider. In such cases, it’s essential not to lose your previous correspondence, as restoring it can be important for business or personal needs. You can perform the transfer by following these step...
  • In addition to web hosting, we now offer a new service: business email hosting. As the name suggests, this service is primarily suitable for larger companies and resellers. This service provides email hosting only, ideal for cases where you don’t need a large amount of web hosting space but wa...
  • 1. In Settings, locate and open the Mail application. This is the default email client on iPhone and iPad devices. 2. Click on Accounts to add a new email account. 3. If you already have email accounts registered in the client, you can view them here. To add a new email account, click the Add Accoun...
  • Follow the steps below to complete the setup successfully: 1. If you do not have an account set up, the built-in email client will display the application features. In this case, click Next to launch the email account setup wizard. 2. Enter your full email address and password, then click Next to co...
  • Rackhost offers two ways to set up email forwarding: email alias and email forwarding. With an email alias, emails are forwarded from a virtual, non-existent email address created under the domain (e.g. @example.uk) to an actual email address under the same domain. The virtual email address doesn’t...
  • Webmail – RoundCube
    BasicsEmail
    Contents Introduction Logging In Overview Using Search Introduction RoundCube is a webmail system that allows you to access your email from any browser. It includes all the features you’d expect from a modern webmail service, such as support for MIME (Multipurpose Internet Mail Extensions: the...
  • Often, you may want to manage multiple email addresses in one mail client to make your email easier to manage. Thunderbird can be a great option. Here’s how to set it up. Sync with Your Mozilla Thunderbird Account: From the Thunderbird homepage, select the Create New Mailbox tab. Enter info@companyn...
  • If you feel that your current password is not secure, or if you simply wish to change it, the easiest way is through the webmail interface. In the Settings menu at the bottom left corner, select Profile. You can change your current password in the Password section. A strength indicator will show the...
  • If you have forgotten the password(s) for the email account(s) created with Rackhost, log in to the administration area on rackhost.uk. You will need the email address and user password provided when you ordered the service (if you accidentally forgot this as well, you can reset it). Once logged in,...
  • If you want a professional email service, simply use one of our Business Email plans. You can create a set number of mailboxes for each of your domains, according to the specifications of your plan. To create a new email address, log in to the admin area at rackhost.uk. Use the email address and use...
  • To set up an email forwarding with Rackhost, select the email domain (e.g., example.uk) from which you want to create the forwarding in the Emails menu. Then, click on Details and then on the Settings tab! On this page you will see the addresses associated with the selected email domain. To continue...
  • In this article, we will discuss some common email issues and how to resolve them. Email problems can arise in various ways, but we will focus on the most frequent ones.   Unable to Read Messages   Incorrect Username Most email clients require only the part before the “@” symbol as your us...
  • POP vs. IMAP
    BasicsEmail
    POP and IMAP are the two most widely used email protocols on the Internet. Both enable a client to communicate with email servers, but in very different ways. How Does POP Work? POP (Post Office Protocol) is the older of the two protocols used for accessing email. The simplest way to describe how it...
  • Sync with Your Gmail Account: Click on the icon in the top right corner.   Select the Settings tab, then go to the Accounts and Import menu. In the Send Email From This Address: section, select Add Another Email Address. In the pop-up window, enter [email protected] and follow the steps below...
  • Filtering spam
    BasicsEmail
    The mass influx of SPAM (junk mail) can be very frustrating but it is an inevitable part of electronic correspondence. This applies to personal accounts, but even more so to corporate accounts that need to stay free of clutter. Spam not only causes annoyance but also wastes valuable time by making i...